Refund policy
REFUND POLICY
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused, unwashed, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, please contact:
Return instructions will be provided after a return request has been approved. Items sent back without first requesting a return will not be accepted.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and work to resolve it.
Exceptions / Non-Returnable Items
Custom-made, personalized, or limited-edition products may not be eligible for return unless they arrive damaged or defective.
Sale items and gift cards are non-refundable.
If you have questions regarding return eligibility, please contact:
Exchanges
The fastest way to receive a different size or item is to return the original item and place a new order once the return has been approved.
European Union 14-Day Cooling-Off Period
If your order is delivered within the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. The item must be returned unworn, unused, with tags attached, and in its original packaging.
Refunds
Once we receive and inspect your return, we will notify you whether the refund has been approved.
If approved, the refund will be issued to your original payment method within 10 business days. Please note that banks and payment providers may require additional time to process the refund.
If more than 15 business days have passed since your refund was approved, please contact: